Customer Solutions Center

EMCOR’s Customer Solutions Center (CSC) is the central nervous system of our facilities operations supporting over 60,000 facilities, 500 million square feet, and processing over 750,000 work orders annually.

Our qualified call center operators are ready to serve you 24/7/365 and are equipped with an expansive database that provides real time diagnostic information with an infinite variety of smart solutions to prevent and resolve virtually every kind of facility issue.

The CSC combines skilled human capital, best in class practices and technology to improve your facility operations and protect your bottom line.  

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  • Corporate Environment
  • Education
  • Financial Services
  • Food Service
  • Government
  • Health Care
  • Life Sciences
  • Manufacturing
  • Retail
  • Technology
  • Utilities

 

 

 

 

People

  • Solution Experts to Assist You
  • 6,000 Mobile Mechanics Across the US
  • 28,000 EMCOR Employees
  • 5,000 Qualified Vendors
  • 24 Hour Emergency Services

Processes

  • Automation and Real-time Best Practices to Identify Facilities Activity & Needs

Technology

  • Integrated Workplace Technology
  • Monitoring System
  • Dashboard Technology
  • Financial Reporting
  • Measurements Through KPIs